Question: How Do I Cancel My HughesNet Contract?

Why did my HughesNet bill go up?

We found the items that caused these price increases: The first increase from $129 to $142 was the addition of the Express Repair Premium fee $11.95 (and additional state and county equipment maintenance taxes) The second increase from $142 to $153 was due to your HughesNet Voice service promotion ending..

How do I return my HughesNet equipment?

You can check the status of your return shipment online at http://rmastatus.hughesnet.com. You will need your site account number (SAN) or RMA number. The RMA number appears on the return label, as shown in Figure 9. To ship the equipment, take the box to any staffed UPS location or give the box to any UPS driver.

Can you suspend HughesNet service?

Seasonal suspension is limited to a maximum of 6 months [180 days]. You have 180 days total to suspend your service, but do not have to use all of those days and can use the left over days another time within a 365-day rolling period. Your service plan will be halted along with your commitment (if any).

Can I sue HughesNet?

Your HughesNet contract says you can’t sue HughesNet in any court except Small Claims Court. It can be complicated and time consuming, but suing HughesNet in small claims court usually gets you what you want.

Why is HughesNet so slow?

Poor quality or damaged network cables can also cause speed issues as well! … If, for some reason, the proper cable, connectors, ground blocks and so on are not being used between your HughesNet modem and antenna, this could easily result in slow speeds!

Is HughesNet good for fortnite?

Fortnite is a hit and miss with Hughesnet. Sometimes it works well, sometimes it lags. … Playing during bonus hours seems to improve and little to no lag issues. Will upload one of those later.

Does HughesNet have unlimited data?

You can enjoy Unlimited Data with No Hard Data Limits. If you exceed your plan data, stay connected at reduced speeds, typically 1-3 Mbps. Every HughesNet plan includes a set amount of data each month that will provide incredibly-fast 25 Mbps1 speeds.

Can I get out of my Internet contract?

The contract with your broadband provider must be fair. You have the right to cancel your contract at any point – though in some circumstances you’ll need to pay a fee. All broadband providers must be signed up to an Alternative Dispute Resolution (ADR) scheme, who you can contact if a dispute is dragging on.

How can I boost my HughesNet signal?

A Wi-Fi Booster can be connected in just a few simple steps. Use the Wi-Fi Hughesnet Mobile App to gauge your signal strength in every room. In addition, LED lights on the Booster help you identify the best location to place the device so that it”s the right distance from your router.

Can you cancel HughesNet before they install?

If you cancel your order before installation, you will not be charged. If you cancel within 30 days of activation: You will be charged a $400 Equipment and Installation Fee. You may choose to return your HughesNet modem and radio for a $200 refund.

How much does it cost to cancel a contract with HughesNet?

The exact amount of the Service Termination Fee will be $400 for the first ninety (90) days after activation of the HughesNet Service. Thereafter, the amount will decrease by $15 per month for each month of active Service.

Is HughesNet a 2 year contract?

HughesNet Voice with Two-year Commitment The exact amount of Service Termination Fee will be $10 times the number of months remaining in your commitment period.

Can you cancel HughesNet within 30 days with no charge 2018?

If you cancel your order before installation, you will not be charged. If you cancel service within 30 days of activation: Home, Pro, and ProPlus subscribers may return the modem and outdoor transmitter to HughesNet for a refund. Once this equipment has been received by HughesNet, you will be refunded a total of $300.

Does HughesNet have a trial period?

We are confident that once you are a HughesNet customer our superior attention to customer satisfaction will keep you a HughesNet customer for years to come. In fact, we are so confident that we offer a risk-free trial period. If you cancel within 30 days we will waive the termination fee.

How can I get out of my HughesNet contract?

How to Get Out of a HughesNet ContractCall HughesNet Customer Care line at: (888) 667-5537.Explain why you need to cancel. It may be exempt from a cancellation charge. … Ask the customer care representative for a return mailing label. … Package up your equipment and send it back to HughesNet, using the return mailing label.

How do I cancel my HughesNet account for free?

If you do wish to cancel, call 866-347-3292, please remember to return the modem, power adapter, and radio located on the dish otherwise you may face additional unreturned equipment fees.

How can I get out of my satellite Internet contract?

Call the satellite company, explain that you want to terminate the contract and state your reasons. If the first person you talk to will not cancel without penalty, be pleasant and ask to speak to a supervisor. After you explain why you are cancelling, she may cancel the contract without penalty.

How do I get out of HughesNet paying early termination fee?

How to Get Out of a HughesNet ContractCall HughesNet Customer Care line at: (888) 667-5537.Explain why you need to cancel. It may be exempt from a cancellation charge. … Ask the customer care representative for a return mailing label. … Package up your equipment and send it back to HughesNet, using the return mailing label.

Is HughesNet reliable?

Overall, it’s a decent service. If you have ground-based service available, like cable or fiber, definitely go with that, but if you don’t and you can get by without a lot of streaming, HughesNet may work for you. It does for me. I’ve been a HughesNet customer for 13.5 years.